{"id":242,"date":"2025-01-01T17:20:57","date_gmt":"2025-01-01T17:20:57","guid":{"rendered":"https:\/\/actiself.com\/?page_id=242"},"modified":"2025-01-13T15:13:59","modified_gmt":"2025-01-13T15:13:59","slug":"support","status":"publish","type":"page","link":"https:\/\/actiself.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

Wenn du Fragen oder ein Problem hast in Bezug auf unsere App actiself, schreibe uns einfach an<\/p>\n\n\n\n

support@biomentric.zohodesk.eu<\/a><\/p>\n\n\n\n

oder schaue dir unsere FAQs auf dieser Seite an:<\/p>\n\n\n\n

Generelle Infos:<\/strong><\/p>\n\n\n\n

    \n
  1. F\u00fcr welche Plattformen ist actiself verf\u00fcgbar? <\/strong>Momentan steht unsere App nur f\u00fcr iOS (Apple) zur Verf\u00fcgung. Ein Version f\u00fcr Android ist bereits in Vorbereitung.<\/li>\n\n\n\n
  2. Ben\u00f6tige ich f\u00fcr die Nutzung von actiself eine Smartwatch\/einen Fitnesstracker? <\/strong>Unsere App funktioniert auch ohne Wearable. Allerdings sind wichtige Funktionen dann nicht oder nur eingeschr\u00e4nkt verf\u00fcgbar.<\/li>\n\n\n\n
  3. Es werden mit actiself viele Gesundheitsdaten erfasst. Wie geht ihr mit diesen Daten um? <\/strong>Die erfassten Daten werden ausschlie\u00dflich f\u00fcr die Funktionen der App genutzt sowie zur Validierung der Wirksamkeit. Wir achten dabei sehr genau darauf, dass deine Daten sicher und vor Fremdzugriff gesch\u00fctzt verarbeitet werden. Wir garantieren dir, dass deine Daten niemals f\u00fcr Zwecke wie Marketing f\u00fcr Dritte zug\u00e4nglich gemacht werden.<\/li>\n\n\n\n
  4. Welche pers\u00f6nliche Daten muss ich bei der Anmeldung hinterlegen?<\/strong> Wir ben\u00f6tigen weder deinen Namen noch deine Anschrift, Telefonnummer oder sonstige pers\u00f6nliche Daten. Zur Kommunikation und Anmeldung ben\u00f6tigen wir lediglich eine Email-Adresse. Um deinen Datenschutz zu erh\u00f6hen, empfehlen wir dir, hierf\u00fcr eine Mailadresse ohne Klarnamen zu verwenden. Die Ansprache in der App selbst kannst du frei w\u00e4hlen und hierf\u00fcr auch einen Nickname nutzen.<\/li>\n\n\n\n
  5. Warum ben\u00f6tigt die App Zugriff auf die Ortungsdienste (Standort)? Trackt ihr, wo ich gerade bin?<\/strong> Unsere App visualisiert f\u00fcr dich, wie viele unterschiedliche Orte du in den vergangenen Wochen besucht hast. Dabei speichern wir niemals deine exakten Standortdaten<\/strong>. Ein genaues Tracking ist daher ausgeschlossen.<\/li>\n<\/ol>\n\n\n\n

    <\/p>","protected":false},"excerpt":{"rendered":"

    Wenn du Fragen oder ein Problem hast in Bezug auf unsere App actiself, schreibe uns einfach an support@biomentric.zohodesk.eu oder schaue dir unsere FAQs auf dieser Seite an: Generelle Infos:<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-242","page","type-page","status-publish"],"yoast_head":"\nSupport - actiself<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/actiself.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - actiself\" \/>\n<meta property=\"og:description\" content=\"Wenn du Fragen oder ein Problem hast in Bezug auf unsere App actiself, schreibe uns einfach an support@biomentric.zohodesk.eu oder schaue dir unsere FAQs auf dieser Seite an: Generelle Infos:\" \/>\n<meta property=\"og:url\" content=\"https:\/\/actiself.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"actiself\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-13T15:13:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/actiself.com\\\/support\\\/\",\"url\":\"https:\\\/\\\/actiself.com\\\/support\\\/\",\"name\":\"Support - actiself\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/actiself.com\\\/#website\"},\"datePublished\":\"2025-01-01T17:20:57+00:00\",\"dateModified\":\"2025-01-13T15:13:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/actiself.com\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/actiself.com\\\/support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/actiself.com\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/actiself.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/actiself.com\\\/#website\",\"url\":\"https:\\\/\\\/actiself.com\\\/\",\"name\":\"actiself\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/actiself.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/actiself.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/actiself.com\\\/#organization\",\"name\":\"actiself\",\"url\":\"https:\\\/\\\/actiself.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/actiself.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/actiself.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/actiself-1.png\",\"contentUrl\":\"https:\\\/\\\/actiself.com\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/actiself-1.png\",\"width\":400,\"height\":124,\"caption\":\"actiself\"},\"image\":{\"@id\":\"https:\\\/\\\/actiself.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - actiself","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/actiself.com\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - actiself","og_description":"Wenn du Fragen oder ein Problem hast in Bezug auf unsere App actiself, schreibe uns einfach an support@biomentric.zohodesk.eu oder schaue dir unsere FAQs auf dieser Seite an: Generelle Infos:","og_url":"https:\/\/actiself.com\/en\/support\/","og_site_name":"actiself","article_modified_time":"2025-01-13T15:13:59+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/actiself.com\/support\/","url":"https:\/\/actiself.com\/support\/","name":"Support - actiself","isPartOf":{"@id":"https:\/\/actiself.com\/#website"},"datePublished":"2025-01-01T17:20:57+00:00","dateModified":"2025-01-13T15:13:59+00:00","breadcrumb":{"@id":"https:\/\/actiself.com\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/actiself.com\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/actiself.com\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/actiself.com\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/actiself.com\/#website","url":"https:\/\/actiself.com\/","name":"actiself","description":"","publisher":{"@id":"https:\/\/actiself.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/actiself.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/actiself.com\/#organization","name":"actiself","url":"https:\/\/actiself.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/actiself.com\/#\/schema\/logo\/image\/","url":"https:\/\/actiself.com\/wp-content\/uploads\/2025\/01\/actiself-1.png","contentUrl":"https:\/\/actiself.com\/wp-content\/uploads\/2025\/01\/actiself-1.png","width":400,"height":124,"caption":"actiself"},"image":{"@id":"https:\/\/actiself.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/pages\/242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/comments?post=242"}],"version-history":[{"count":4,"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/pages\/242\/revisions"}],"predecessor-version":[{"id":430,"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/pages\/242\/revisions\/430"}],"wp:attachment":[{"href":"https:\/\/actiself.com\/en\/wp-json\/wp\/v2\/media?parent=242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}